COMPANY IS LYING ABOUT CONTACTING ME BEFORE LOSING MY PACKAGE AND JUST MARKING IT AS "DELIVERED".

Disgusting, disgusting, disgusting. People, don't let the good reviews convince you to buy from this place. The only time that TAL is good, is when you simply receive the order that you PAID for. When the service is bad, it's F*CKING bad. I ordered medication for me, my husband and my cats and it was set to be delivered on Tuesday, 23 January 2024. My husband was home to collect the package and his and my numbers are listed as contact people.

When I arrived home at about 18:30, my husband says that nothing came, yet my app says that my package was delivered and I magically signed for it? Am I a f*cking magician? Can I be in two places at once? No.

I did not receive a call from the delivery guy, nor did I receive a call from my access gate. The delivery driver allegedly left my parcel at the gate without my consent. FIRST PROBLEM.

SECOND PROBLEM. The parcel was not at the gate when we went to check.

THIRD PROBLEM: When informing TAL of this, the driver kept making excuses and blatantly **** about calls that were never f*cking made. What a useless f*ck.

FOURTH PROBLEM. TAL tells me that I instructed the delivery driver to leave it at the gate. ARE YOU KIDDING ME? THERE WERE NO F*CKING CALLS MADE TO ME NOR MY HUSBAND.

FIFTH PROBLEM: I heard nothing from them for the rest of the day.

It's a R1000+ order for medication. This is not f*cking make up or k*k. IT'S MEDICATION!!!!!!!!!!!!!!!!!!!!!!!!!

Useless, useless, useless.