KF
Katarina F

1 reviews | Active since Aug 2016

22 May 2026, 09:38

Colour blind and absolute **** service overall, no care whatsoever

If I could give a lesser rating, I would off. So only recently found out Takealot has no contact number if you want to complain you actually have to go over and beyond to try find a way of doing so. I ordered curtains from Takealot recently and I had to buy 18 curtains in total all the same colour same curtain same everything colour was supposed to be cream/white. I received 6 light grey and 2 dark grey the rest of the order was cancelled, and I was refunded on my Takealot account. Only found this out when I received the wrong colour and half an order with no notice or communication whatsoever no call no email no nothing. I then sent the incorrect coloured curtains back and reordered. Shame I think who ever picks it's they either colour blink or don't know the difference. I then had to pay more for curtains cause the ones I ordered were not available. Only to receive 4 curtains with the worst quality ever and 1 curtain being a totally different colour. I returned two curtains because they were different colours. Now they are refusing my claim and won't accept the curtains back. I'm sending endless emails with the same response with them telling me they are sending the curtains back to me because they faulty LOL, but I received them like that. The rest of the curtains I reordered on a higher price, and I ordered Beige only to receive a Camel colour I spent about R6000.00 on curtains alone only to receive **** service like this with all the incorrect colours. I would rather support Amazon at this stage as they give a much better service with no problems at all. This is not even to mention the different plugs we received all placed on the same order different colours as well on them. Shame all colour blind with no care at all

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