Check items and refunds carefully

I buy from Takealot quite often mostly without any issues. One of the orders I placed was for buttons at R145.00. I even joined Takealot more because I needed the buttons urgently. Unfortunately Takealot delivered pills and not buttons. I was out of town when the incorrect item was delivered, therefore I only discovered the mistake on the day that I needed the buttons. I logged a return immediately, Takealot collected the incorrect item, but only credited me R15. I still await a response regarding the short payment. Not only did I have to get new buttons in a hurry, I am also out of pocket to the amount of R130.