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Abdullaah A

1 reviews | Active since May 2016

16 May 2016, 19:49

Cheating & Deceiving

<p>I bought an item from Takealot.com which had a warranty.The item broke before the warranty expired.I returned the item and requested a replacement but they were out of stock.After 4-5 months,they got new stock.So I emailed them saying that I am still awaiting my replacement.They put their price up when they received new stock which got nothing to do with me.They rep**** telling me that I have to pay the difference and upon asking the reason,they give me a whole lot of stupid excuses.</p>

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Replies (1)
takealot.com
takealot.com's reply17 May 2016, 15:31
Official

Hello Abdullaah0786,

We are terribly sorry that you are unhappy with the price increase of one of our products.

We have tried to get in touch with you via telephone, but we were unable to reach you.

We have sent you an email in the meantime, with details regarding the concerns you have raised.

We await your response to get in touch with you directly.

Regards
Takealot.com

Best regards,