changing labels

I orderded usn 100% whey but received whey + multi whey. Whem i lodged a complaint it took 4 days to get the following answer : the supplier changed the label. Which is actually quite scary, how can you just change labels of products, how do i know what is actually in that container when they change labels as they please. False advertising and certainly not \safe""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;193755;848406;11;2;0;1;0;0;2;15/07/10 21:28;125;NULL;15/07/10 20:55;15/07/10 19:23;Abuse of passenger's ignorace;;;***;I have always been a great fan and supporter of Uber until tonight. My daughter was going into Newtown so rather than drive her own car there we decided it is better to use Uber. Her and a friend requested Uber from the friend's house near Ferndale. The route to Carfax in Newtown is 18kms from there. So why on earth did the driver take an almost 37km route to get there? Because he was taking advantage of a young lady's ignorance of time and distance. Not at all what I expected, especially not with all the current issues between Uber and the metered cabs.<br> Shocking!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;528412;793962;16;2;0;1;0;0;2;15/07/13 10:15;125;NULL;15/07/13 9:55;15/07/13 8:10;bad service ;***;all of Telkom;***;I have had a Telkom line installed on the 9 June and still to this date I am not able to use the modem or the telephone, it was not installed properly but you are quick to send me a bill for 900rands when I took a contract of 399 simple package. and then I went to the Telkom shop in springs to fetch my ****le with the 200mb on <br> and I got told that it was subject to availability and I was not going to get one what the hell then I phone Telkom to log all these problems and they say they will look into and I am still waiting for the technician to come and set things up properly, and the technician that came the first time dropped the Telkom pole in my neighbours yard and just left it. I don't want you to comment on this and tell me how sorry you are I want you to come and remove your stuff from my property as you have not kept to you part of the contract. I will not pay either you fetch it or it is going to land up through the shop window tomorrow. in springs telkom;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;645717;33;1;2;0;1;0;0;2;15/07/13 10:38;125;NULL;15/07/13 9:11;15/07/13 8:33;Its very sad & miserable to bank with FNB!;8,21E+12;Management;***;Since I got my home loan from FNB in May 2014,my banking life has been miserable & sad while banking with FNB.I was with Capitec for long time which is still treating its customers good. When I got my home loan I was advised by FNB to move all my debits &bank with FNB as it they`ll lower my interest rate if my profile is good. FNB lower my interest rate in Dec 2014 with a very marginal %.I was advised AGAIN to do the following so that they can lower my high rate in 6 months' time i.e. open investment account, healthy FirstRand profile, good ICT profile, no unpaid debit orders etc. I have done all their advices since the Dec 2014, but to FNB its seems what I have done over 6 months is ******* & useless to them. I then sent a request to FNB on the 8th July 2015 to FNB to lower my rate as current rate of 10.85% is very high compared to FNB Home Loan lending rate of 9.25%. To my surprise they blatantly refused to lower my rate despise achieving all the set goals through email on the12/12/2014.I then ask myself, why is FNB so cruel profile or account is in very good standing, they don't care about customers' requests. Why is FNB slogan **** as they don't follow it? How can I be helped;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;373350;33;1;2;0;1;0;0;2;15/07/13 12:33;125;NULL;15/07/13 12:21;15/07/13 10:28;Online Loan Application nightmare;8,61E+12;pearl mbhele;***;they say they make banking easy i say definitely not i have app**** for a loan online and its been a week now that i am being sent to and fro with no progress with the application they keep wanting this and that from me. i have sent the same documents more than thrice already and i am really getting tired of this. the process would have been better being done the same way that all the other banks do. go queue in the branch with others. there is really nothing special and convenient about fnb.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;825413;85;16;2;0;1;0;0;2;15/07/13 13:57;125;NULL;15/07/13 13:46;15/07/13 11:52;POOR SERVICE;1.***7;;***;I have logged a complaint with regards to service received from the customer care department. I called regarding my device being suspended. I have emailed customer care and payments as after 2 days my line is again just suspended. The proof of payment has been emailed and faxed. No one bothers to get back to me or to fix the line. from the 8th July I have not received a response. I have been calling since the 2nd July to get this fixed. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;457300;33;1;2;0;1;0;0;2;15/07/14 12:21;125;NULL;15/07/14 12:09;15/07/14 10:16;Is unprofessional & passes the buck!;8,91E+12;Vusi Nkopane;***;Hi Fnb,<br> <br> I am so fed up. I recently moved so my postal & residential address changed. I received an email lastnight saying that my new credit card will be couried to me free of charge as it is expiring. I called the Credit Card Department as I really forgot to change my details with them & wanted to notify you guys before you couried my card to the wrong address. <br> <br> Vusi answers my call & what an absolutely *********** & horrible consultant to land. I never have a problem with your service - but today! <br> <br> He put me on hold twice for about 4 mins each time to check what credit card I have & then again to check how much they are going to charge me to courier it to me. And when i tell him that the email from FNB says it will be free of charge he says No because thats not what his system says. I asked to speak to his manager at 12:01 - needless to say its 12:14 and I am still on hold. I am hanging up now. <br> <br> FNB - Please look into this. Vusi Nkopane is giving your company a horrible name. It has left such a sour taste in my mouth that I feel like once my Loan is paid off, I will be taking my banking elsewhere. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;873024;806;21;5;0;1;0;0;5;15/07/14 16:59;125;NULL;15/07/14 16:48;15/07/14 14:54;Greatful;***;Wayne Powell;0;Wayne for somebody who has to deal with people's calls and complaints all day you do a great job with keeping it all in perspective and staying cool with the customer - Keep up the work and 1Life need more people like you......Excellent Services Thank you;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;279344;25;1;2;0;1;0;0;2;15/07/15 13:07;125;NULL;15/07/15 11:34;15/07/15 11:02;Mattress bank safer than Nedbank;8,61E+12;Nedbank;***;I am so stressed thanks to my bank, Nedbank. Not only have I been the victim of bank card ***** after money was withdrawn from my account by some ****** ******** but now I have to deal with being in debt because of this. A Nedbank consultant **** to me and said that my statement showed that Nedbank had paid the outstanding amounts to my debiters because I have a current account and that I had an overdraft of R1900 and some change which I would have to pay to Nedbank. Even though that was a temporary solution, I was a bit relieved that my June installments would be up to date. HAAAAAA if only i'd known, this bank doesn't give a damn about clients!!! They just charge you exorbitant banking charges for NOTHING because even then they fail dismally to protect your money from *******. A lot of people who've heard about what happened to me keep telling me that this was an inside job. How can such a huge institution have ****** ********* withdraw money out of a clients bank account while the client is still in possession of their bank card and Nedbank not know about it? The 8 week turn around period is just a diversion to get you off their back while they sit around doing NOTHING to help;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;124332;694709;1;2;1;1;5;3;5;15/07/16 9:41;125;1;15/07/16 9:33;15/07/16 7:36;Statement Request;6,90E+12;DPL Department;***;Hi<br> <br> I called yesterday to be emailed my statement and was told it would done shortly. Today there is still nothing in my inbox.<br> <br> I tried calling customer care but have been put through to various departments.<br> <br> Can someone please call or email me a statement since the beginning of the cotract?<br> <br> Regards;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;808815;893260;16;2;0;1;0;0;2;15/08/03 14:32;125;NULL;15/07/16 14:22;15/07/16 12:27;5 months later and still no refund!!!!!;9,10E+12;MTN;***;Good afternoon (My reference number: ***)<br> <br> I have been informed on the 19th of May that there will be a credit to my name for a fault that came from your side. It is 2 months later and I have not once seen any credit to my name... I am really busy losing my temper at this stage. Your lack of interested to resolve this is absolutely shocking. You have no regards for your clients, you will take and ***** their monies and then just don't care. I have been struggling to get this done from the beginning of March. Completely unacceptable!!! Get this sorted NOW!!!<br> <br> Please see email from MTN below:<br> <br> Good day Pieter,<br> <br> Thank you for emailing Customer Care.<br> <br> We apologize for the delayed response and for any inconvenience incurred.<br> <br> Please be advised a credit request has been escalated for approval however has not been resolved as of yet due to a backlog currently being experienced in the workload.<br> <br> Kindly note an urgent request has however been sent through to our Billing Department in order to resolve the issue as soon as possible.<br> <br> We thank you for your patience in the duration of this query and will strive for speedy resolution of your request.<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;869904;188;16;2;0;1;0;0;2;15/07/16 15:49;125;NULL;15/07/16 15:38;15/07/16 13:44;billing;6,11E+12;;***;Kindly clarify me why i did not get what we agreed on my contract with you.the contract that signed stated thaat i was gonna recieve 100MB,100SMS,100MMS,100 MINUTES BUT I DID NOT GET THAT.<br> <br> <br> please contact me via email;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;70766;25;1;2;0;1;0;0;2;15/07/16 16:08;125;NULL;15/07/16 16:00;15/07/16 14:03;Stop phoning me every month;Id ***;;dont phone me;I have an arrange to repay my loan with Nedbank. I have never missed a payment and have stuck to the arrange religiously. Stop phoning me every month to confirm my details are still the same and to thank me for paying as arranged. I am sick of speaking to your agents month after month after month after month after month after month;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;219049;706283;16;2;0;1;0;0;2;15/07/17 10:03;125;NULL;15/07/17 9:43;15/07/17 7:58; Neotel Entrapment ;6,51E+12;;***;Direct Publications signed a contract with Neotel for a 10 Mbps in 2014. When we queried about our monthly charges we were told that the market changed and prices dropped by almost 50%, so Neotel decided to give extra bandwidth to all their clients and keep the same amount that they are paying monthly. Neotel said unfortunately for us the 10mbps is the highest we can go and they will not be able to assist us by crediting our account. <br> <br> After we sent him the signed contract on Friday (10th July 15, 2015), he now says the better prices are only on a 24 month period and not 12, the lady that made the COF made a mistake and therefore we need to resign the contract. <br> <br> John recently advised, should we sign a 12 month contract our monthly charge will still be the amount we are currently paying, R 3, 304.86. A longer term contract of 24 months will be R 1,799.<br> ID- 027 Joha*** this is totally ********* and unprofessional <br> <br> <br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;94536;1132;5;2;0;1;0;0;2;15/07/17 11:12;125;5;15/07/17 10:53;15/07/17 9:07;Bad customer service;0;The staff;***;On Tuesday 14 July 2015 my friend and I went to watch the 15:15 pm movie at rosebank we had booked online and we decided buy some popcorn and cold drink when we got there. Firstly there were only two sales cubicles open while the rest of the staff were standing around the counter chatting, eventually they called us to help us as we were ordering a combo that comes with wine gums were were told that wine gums were finished, ok we chose another medium combo but again we were told that we either upgrade or downgrade our combo because they ran out of medium popcorn boxes so we ended up upgrading and paying extra even though it was not our fault they ran out of stock but the adverts still showed that those things were there. I found that unacceptable and I was very disappointed with the level of service.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;422580;772353;9;5;0;1;0;0;5;15/07/17 11:58;125;NULL;15/07/17 11:38;15/07/17 9:53;Calm, collected and efficient;8,61E+12;Shamanie Pillay;***;Well I have to say I was very pleased to get Shamanie to help me with my query. I needed both mine and my wife's vehicles to fall under one policy which she did in about 5minutes tops! These insurance people get it right sometimes it seems, so props to Discovery and Shamanie:-);;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;874247;167;23;2;0;1;0;0;2;15/07/17 12:24;125;NULL;15/07/17 12:01;15/07/17 10:19;Bridging of contract;8,20E+12;;***;OK so in 2013 November I signed a 2 year contract with ADT for a promotion they were running. In the contract clause it says that ADT is not allowed to increase your premiums within the first year of the contract, <br> <br> I signed for for R364 a month. In March They debited R370 instead of R364 without any explanation to me. Now this did not bother me to much as it was only R6 difference but still it was done without my consent and it wwas within less than a year of the contract. In October my premiums all of a sudden jumped to R401 pm without my consent or reason and this was still a month before I reached the year mark. Now according to law and my knowledge of contracts this is bridging of contract from ADT's side, which means that I have legal grounds to stand on if I cancel the contract. I need ADT to sort this out as I have had enough of them. The poor service when I tried solving the issues in January already and still nothing happened. I need to be either reimbursed by them within the next billing cycle and the error be corrected from their side or I will have to cancel my contract without being liable for paying in the difference. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;196826;786467;16;2;0;1;0;0;2;15/07/17 14:14;125;NULL;15/07/17 13:56;15/07/17 12:09;Double;5,21E+12;;***;We moved into this flat about two and a half months ago. The previous month I've loaded a Unipin voucher round about the 25th of June.. A R200 fee (water???) was taken as we were told. Today I was trying to upload another voucher and Unipin wants a R400 fee???? Please explain.<br> <br> Meter No: ***4 0;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;460951;722;15;2;0;1;0;0;2;15/07/18 14:56;125;NULL;15/07/17 14:20;15/07/17 12:51;Tossed around from pillar to post;;;;We needed to order food platters for a work function for Saturday. I phoned Nando's Edenvale, only to be told by the rather abrupt man who answered the phone that they do not take orders on the phone and I would have to come in to place the order. So I called Nando's Rivonia, after holding for almost 10 minutes, a very rude woman told me that the Rivonia branch does not deliver to Linbro Business Park, so I asked to speak to the manager. He told me they don't deliver to our area, and I should call the Benmore Gardens branch, who he said does.<br> <br> The lady who answered the phone at Benmore Gardens informed me that they do not deliver here either and informed me that I must call their Rivonia branch. I explained to her that I had just called Rivonia and she said well sorry, they must deliver to you because we certainly don't.<br> <br> Clearly Nando's doesn't want our business so I have now ordered from Sandwich Baron who are grateful for the order and had no qualms about delivering it to us.<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;293179;900;24;2;0;1;0;0;2;15/07/23 16:18;125;NULL;15/07/19 15:59;15/07/19 14:13;Disgusting customer service;8,31E+12;Joanne;;We stopped to fill up en route home from a 2 week holiday. After filling up we were told the petrol card was not working (after not having any issues all holiday). As petrol is covered by work expenses we do not have cash to cover this on us. Jo Anne them proceeded to roll her eyes at us and ask how we bought groceries! Along with numerous other mumbled comments and looks. Another young man assisted while Joanne continued her rude behavior. When asked for her name, she refused and threatened her colleagues not to tell us. What an incredibly unfortunate sour note to end a holiday on. When we presented our card we were then over charged by R600- an attempt to ***** money?? One cannot help but wonder!!!! This Joanne character needs some serious people skills training! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;836515;688497;9;2;0;1;0;0;2;15/07/20 8:42;125;NULL;15/07/20 8:23;15/07/20 6:37;STILL AWAITING PAYMENT ;***;Claims Payments Department;***;I complained here on hello peter about a claim that was not finalised in over 3 Months ,there was a response from Mutual and Federal ,they sent me documents i had to complete all documents were completed and sent back to them and was told my claim was not sent for payment ,its been over two weeks now and no payment has been received from them, I'm really frustrated by the service I have been getting from your company its really pathetic that i would take so long to get this claim finalised.Can someone please help .;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;807595;33;1;2;0;1;0;0;2;15/07/20 10:58;125;NULL;15/07/20 10:51;15/07/20 8:53;Worst Service FNB on Debit Order;J***;;***;Hi,<br> <br> I have taken device contract in fnb and i am paying for device by debit order last month(june) i Didn't get the debit order.I had called to call centre the reason for not taking my bedt order is FNB application's are not stable . Again I have app**** for another device in contract my application got decline due to not paying debit order properly. Its not my problem paying debit order.Worst FNB Services.<br> @FNB guys you can't do this because my credit profile maintaing by you people.<br> <br> <br> Thanks,<br> ***;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;370353;25;1;2;0;1;0;0;2;15/07/20 15:04;125;NULL;12/07/20 14:46;15/07/20 12:59;I onced had a cheque account with Nedbank;8,21E+12;cancellation of accounts;***;Hi i onced had a cheque account with Nedbank of which i didn't use for long time realised the was no need for me to use, i then visited kempton park(kempgate) branch asking them to close it for me the consultantwho was hhelping me told me the account is not active so no need to close it, to my surprised now 4 to 5 years down the line Nedbank is busy sending me messages and emails that I'm owing the account as it has accumulated some interest. My stupidity i didn't write down the name of the consultant by then and even dates can't remember as i never thought can turn into this. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;210359;25;1;2;0;1;0;0;2;15/07/20 15:58;125;NULL;15/07/20 15:50;15/07/20 13:53;sitting on my incoming FOREX. long queues;6,90E+12;;***;I received a FOREX payment, Nedbank sat on my money for 5 days. Eventually i phoned them. then they only actioned it. Later, i needed to do an outgoing forex transaction, i went into the bank and filled in the papaerwork which took almost and hour. 10 days later, we called to find out why it had not been actioned, they said they had no record of it.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;870650;188;16;2;0;1;0;0;2;15/07/21 10:13;125;NULL;15/07/21 10:02;15/07/21 8:08;Over a week since last feedback with no solution;9,11E+12;;***;Hi Cell C<br> <br> You have been giving me many updates stating that my query has been referred but still no proper feedback<br> <br> I WANT TO CANCEL MY CONTRACT DUE TO STILL POOR CUSTOMER SERVICE AS WELL AS THE TERRIBLE SIGNAL I AM STILL EXPERIANCING <br> <br> It seems I'm only left with one option, Continuing to post my dissatisfaction and bad experience caused by Cell C on Hello Peter until this is resolved<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;704682;188;16;2;0;1;0;0;2;15/07/21 10:54;125;NULL;15/07/18 20:18;15/07/21 8:49;customer care agent drops calll on me;9,01E+12;unathi;***;Unathi, a customer care agent was supposed to be helping me with re-opening my account which was closed by cell c without my or the account holders request. As I was enquiring as to why this was happening she cut the call as I was talking, which I find extremely rude and defeats the purpose of a customer care. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;566487;188;16;2;0;1;0;0;2;15/07/21 11:30;125;NULL;15/07/21 10:59;15/07/21 9:25;POOR SERVICE from Cell C Support;9,00E+12;Cell C Support;***;I have three accounts. Cell C backoffice(as they call them) combined my accounts without my permission. This combining of accounts caused a mess for me as requesting you guys to split my accounts took ages and ages and more money was being deducted from me in the interim. <br> <br> MY MAIN CONCERN:i have a data contract that expired in May, i called the contact center to cancel the contract but the agent refused and instead persuaded me to keep the contract and keep paying the same amount. to my surprise two months later i notice that Cell C has actually been taking more money from me because the discount on my data sim card had been discontinued. i tried logging calls to resolve the problems and you have made it hell for me to do so. the following are my reference numbers and Cell C has not had the decency to call me and give me feedback<br> ***<br> ***<br> ***<br> <br> this call Ref *** was logged on 30/06/2015 when i called the last update was made 04/07/2015 [POOR SERVICE] this is the particular call relating to my money is being taken from me. since you not doing anything about it. I AM GOING TO REVERSE MY DEBIT ORDERS UNTIL YOU FIX IT. I WANT MY MONEY BACK for the 2 months ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;875338;772353;9;5;0;1;0;0;5;15/07/21 13:12;125;NULL;15/07/21 13:03;15/07/21 11:07;Phumie A Star As Always !;7,51E+12;Phumie Zwane;;Just a massive thank you for all Phumie's efficient help and friendliness. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;483994;85;16;2;0;1;0;0;2;15/07/21 15:33;125;NULL;15/07/21 15:10;15/07/21 13:28;Cutting my Lines after they lost my Phone;5,81E+12;Salma;***;My phone was having Charging Problem is April 2015, i took it in to Autopage The Bridge and my Claim was handled by Selma. Before i took in my Phone i phoned Selma and ask because i have insurance do i need to Pay anything like an access fee and she said NO, then when i handed in my phone i asked her again is there any monies that needs to be paid again she said NO. Autopage lost my phone and this was told to me by Marinda at The Bridge and then they said my phone is beyond economic repair and they will replace it. When i went to fetch my New phone again i asked Selma must i pay anything and again she said NO. In May i received an Invoice for R350 which i automatically thought they just send it to me to show how much it cost because i asked numerous times do i need to pay anything and Selma said NO. May 2015, June 2015 Passed and i heard nothing from Autopage. NOW Yesterday 20 July 2015 i get an sms to say i'm in arrears and today 21 July 2015 my line was cut. When i phoned in and spoke to Estie Hawkins she wasn't very helpful regarding my matter. Now i have to pay for something i asked numerous times about AND my line is cut until Month End when i can Pay it. This is very unfair.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;600414;835833;9;2;1;1;5;3;5;15/07/21 16:04;125;1;15/07/21 15:43;15/07/21 13:59;No assistance RE a claim;***;Tshegofatso Legodi;***;It's so funny how when you need assistance...things change.<br> My husband got retrenched last year August and his employer was giving him problems w.r.t getting his UIF documents and his short-payments. Long story short...he opened a case/claim with Clientele Legal when we were getting no joy from the employer. We have still not gotten any assistance and now we are being told that Clientele will no longer be assisting with the matter as this matter arose before we joined Clientele Legal.<br> The person that was appointed this matter was of no help. Communication was never transparent. My husband gave the appointed person the background of this issue and what had ended up to lead to us taking legal action.<br> Now...months down the line...after (we assume) a letter of demand was given to the employer we are being told that Clientele cannot assist. Um...excuse me but heck...my husband got retrenched LAST YEAR and we require the UIF docs to submit and the shortfall payments.<br> <br> I am fuming and so unhappy. Is this the kind of service that you offer your clients Clientele Legal????;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;875478;188;16;2;0;1;0;0;2;15/07/21 16:28;125;NULL;15/07/21 16:12;15/07/21 14:23;Disgusting service / Cancelling Contract ASAP;8,60E+12;Customer Care / Back Office;***;I have been a customer of Cell C for almost 5 years now. Im suppose to be renewing my contract end of November. Oh hell NO will I be doing just that. I will be cancelling my contract this month with them and they can shove their service up their ass. I called Cell C last month to ask what I must pay. They told me I should pay R914.95 so what I did was pay them R920.00 thinking just now the amount is incorrect as per them. Then they went and deducted an amount of R496.96 from my account. I called them on the 26th June telling them they deducted more money from my account. The consultant said I should wait 5 working days till the money reflects. Then I called after 5 days as to which another consultant said I should wait another 5 days. I was so angry .Eventually on the 1st July I got a reference number from them, they said it would take 7 to 14 days then I would receive my money. God knows why it takes so long cause they can take your money yet they take longer to pay it back. So every week I call to find out what they hell is going on as NOT 1 phone call, NOT 1 sms. Still today no one has called me and my money hasn't been refunded. Disgusted is just one word;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;357009;688455;22;2;0;1;0;0;2;15/07/27 10:06;125;NULL;15/07/23 10:00;15/07/23 8:01;Still No Feedback Regarding Unauthorized Debit;8,40E+12;Accounts;***;For the month of July 2015 Bonitas debitted me for R1600 as opposed to my normal debit of R700.00. <br> <br> When I called their call centre, the agent told me that I was supposed to submit my payslips and salary break down. They also say they have sent me email communication and sms's warning me of this. They also said no refunds will be honored. How many other people are they double debitting and how much are they making off our people of South Africa???<br> <br> Who gave them the right to double debit me??? They say if the clients don't respond to their so-called communication , then they will assume that you are in the highest earning bracket. <br> <br> I want my money back and I will cancel my Bonitas medical aid immediately.<br> <br> Call me;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;876343;1213;14;2;0;1;0;0;2;15/07/23 14:19;125;NULL;15/07/23 14:09;15/07/23 12:14;NO RESPONSE. continue to charge me interest;9,01E+12;;***;about 3 months ago i filled in a form at the store in fourways mall to have my account moved from a 12 month to a 6 month interest free account. about 2 weeks after that i received a mail saying that my change in email address has been correctly changed.<br> i then went and filled out the document again at the mr price in woodmead. and i have now received my statement and there has been no change.<br> <br> as a paying customer why is it so difficult to get what i am asking for.<br> <br> this is just a waste of my time and i way to take more of my money;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;843211;748568;22;2;0;1;0;0;2;15/07/23 15:48;125;NULL;15/07/23 15:33;15/07/23 13:43;Still waiting for a medical card;8,81E+12;;***;I gave birth to my baby girl on the 11 October 2014, I was suppose to get a new medical aid card that has my daughter's name but never received it. I then contacted the call center (membership department) February 2015 and they promised to send the new card but never did. Recently there was a survey and I complained about the same thing, I was told it will take 6 weeks to get my delivery via post. It is way past that 6 weeks and there is nothing still. I have a problem when taking the baby to the doctor because she doesn't appear in the medical aid card i have so they require the membership certificate every time i consult.<br> <br> I need that card even if it means I should come fetch it at your offices I am willing.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;789716;949;16;2;0;1;0;0;2;15/07/23 16:11;125;5;15/07/23 15:59;15/07/23 14:06;Debit orders taken but BIS deactivated;8,10E+12;call centre;***;My BIS has been deactivated, I have phoned the call center to see what the problem is, they said that my account is in arrears and my debit orders didn't go off, I have checked my bank statements and debit orders have gone off every month, now they don't have any answers and keep on saying they waiting for feed back. This is not the first time I have problems with Elite Mobile. I really don't know why they have a call center because no one can ever help you there. I am discussed with Elite Mobile;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;876697;893260;16;2;0;1;0;0;2;15/08/04 11:07;125;NULL;15/05/17 18:38;15/07/24 9:02;MTN - not fullfilling there contractual obligation;A***"