Change your site's name to "Take me for an idiot"

I was very impressed by takealot to recieve my delivery earlier than expected, the delivery was the only impressive moment of my entire experience.

I ordered three items and my experience is as follows:

1. After opening the powerbank, I immediatly noticed scuff marks on the product after removing it from the packaging (with the packaging, this could only have happened if this is a second hand product). Furthermore, this product was pruchased to charge my laptop during loadshedding which requires a 2.1A output. The product is advertised with having this output capacity yet fails to charge (or even get picked up by the laptop despite being charged and miltiple charging cables used (Please note, this item did not come with a charging cable, something which the site fails to mention). A useless product overall.

2. I searched Pandora charms on Takealot which gave me a list of what I believed to be authentic Pandora products (so the site leads you to believe) only to realise it is NOT a Pandora product but rather a generic which has Swarovski embedded on the side. This is NOT what I purchased and should be listed as false advertising. Thank you for not only dissapointing me further but ruining my fiance's birthday on top.

3. This one I will take slight fault as I purchased a mask and after reviewing the product a secoind time, realised this does not have an N95 filter however, this would all be avoided as I attempted to cancel this before shipping and due to Takealot's outdated returns process, this could only be reversed once delivery had taken place. Jump on borad with the 21st Centuary and save yourself the fuel and your customers needless anguish.

Needless to say, that will be my last experience with Takealot and during this current econimic climate, you have lost yet another customer.

Step your game up!... If I gave enough of a **** about your company, I would take this to the complaints commission board however even writing this review will not offer me the time I wasted reviewing your outdated site.

Have a terrible day further.