LK
Lilanie K

1 reviews | Active since Jun 2016

08 Jun 2016, 05:19

Change of delivery dates without notification

<p>I ordered nappies and a playmat from you on 30 May. It said delivery by 8 June. When I checked on the progress delivery was now changed to 15 June without notification! How do you expect clients to wait 2 weeks for nappies?? I've emailed your client services and 2 days later still waiting for feedback from Xolo... I want this order cancelled and my Discovery Miles refunded. I will much rather buy nappies from Dischem as this is ridiculous.</p>

0
Replies (1)
takealot.com
takealot.com's reply08 Jun 2016, 18:17
Official


Hello CMDLK,

We are terribly sorry that your order was delayed.

Thank you for taking our complaints teams call today and allowing us to resolve this matter for you.

We have noted your concerns and have concluded your request accordingly.

Regards
Takealot.com