Change of adress and delivery date issue

I have ordered from takealot many times before and was never as disappointed as today! I ordered some goods on the 28th of November and waa scheduled to arrive withing 2 weeks, when I tracked my order I saw that it was moved to delivery on the 24th of December. The problem is that our company close and there will be no one to receive my package so I facebooked takealot ( only way to get in contact with them) to change the adress... whoever assisted me said they can cancle the out of stock item and then delivery wil be on the 20th of december to which I agreed. On the 20th of december only have the order arrived and the rest will only arrive the 24th of december! Which mean I sit with the exact same issue as before! My order was divided in with two separate delivery dates so favebooking and cancelling one of my items was unnecessary! My order is also a christmas present for family.

I have never experienced this bad service from takealot. I online shop as it is more convenient but takealot has made it worse than entering the mall in holiday time!