Careless People!!!

I am disappointed with Take a lot and their Courier! I bought pots on the 15th of Dec with the hope I will use them during Christmas but I have not received them till to date.Their delivery date has been rescheduled 5 times and today when I track my order it say delivered on the 27 Dec! Who received them because I did not , at 4 on the 27 Dec we left to Waterfront only my dogs were left at home ! Who did they gave to Dogs!!! I am left with no choice bt to open a case for them coz I dnt want the money I want my pots !