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Anele D

1 reviews | Active since Jul 2011

02 Feb 2024, 16:12

Cannot Wait For Amazon.co.za To Launnch

Do as you always do, filter this down to a subordinate that gets paid lower than you and probably has no louder voice than the two of you. Someone who probably sits in a cubicle space rather than an office with a sea view. I will say what I want to say and you will either take it or not, it is up to you, you have done it before. As you are reading this, I want you to remember that Amazon.co.za is launching whether you like it or not. I am having so many problems with Takealot, ever since this year began and unfortunately, this is where the buck stops as I have had enough! 1. Order #***: This issue pertains to the emails below, I had an issue with an item that was non-returnable, this is the Unicoo Instant Slim Body Shaper & Waist Trainer Belt. This item came with the velcro not sticking, each time you put it on, it does not hold to your body, and I inspected it and saw that it is actually the velcro that does not work. I contacted your people, and I was told that I need to send pictures about the damage. There is no damage, the velcro does not work, if I take a picture, it will be of the velcro, there is nothing to see as it looks intact but does not close properly. The consultant (Jared.S) was adamant that I need to send pictures which i did not do and then suddenly I got a response from a different consultant (Tazwell.D) who responded and said that everything is fine, my request has been approved for a return and I will get a refund. I should then get an email to say that I need to take it into the Takealot warehouse. I waited and waited and waited and after two days, as I was typing my email to Tazwell and Jared I got a credit for one of the two items I had returned and asked for a different size. The shorts and t-shirt and the shorts were credited on my Takealot account. Lo and behold, the t-shirt was being replaced from a size M to a size L and when I went to pick it up, there it was a S size. I returned it today for a credit on my Takealot account (because I walk with faith). 2. Order #***: This order I went to pick it up today, to my surprise, the two items I ordered are the Luscious Living Pillows King Size and I paid for the King size and I went to fetch and I was given standard sizes. I specifically asked for King Size if you look at my order. I suppose I am returning them today back to your warehouse. I am not looking for sympathy or an apology. I just want the people you have hired to work, to actually wake the hell up and do what is expected of them. Petrol is expensive for me to be going up and down to your warehouses. Unlike the two of you, I do not get paid even close to half of what you earn per annum, so I can't afford this up and down. So do as you may. I will take this to Hellopeter at this point and write on all social media platforms because I have absolutely no joy with Takealot ever since I decide to give you guys a chance this year before Amazon.co.za launches. In fact, I cannot wait.

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