cancelled the order

I have placed an order 2024-05-07 Takealot Payment Confirmation *** at 11.39 and cancelled the order online 2024-05-07 takealot.com Re Orders How do I cancel an order (***) updated at 12.20 I did a second cancelation 2024-05-07 takealot.com Re Orders How do I cancel an order (***) Updated at 16.20 and emailed it to them with a request to refund my R169.00 plus delivery fee 70.00 = R239.00 the next day I was notified by take a lot via SMS that the order will be delivered the Friday 2024-05-10 and it was sent back Monday 2024-05-13 and they refuse to refund my R70.00 delivery fee even though my order was cancelled in time. This is not the first time Take a lot go forward and with a deliver and collect delivery fee even though orders was cancelled in time and if you do want to complain or give a bad service rating the web they provide refuse access to bad service and only allow good service ratings.