KM
KUMESHNI M
1 reviews | Active since Aug 2010
29 Jan 2015, 14:38
Cancelled order resolved
Ordered an item 3 weeks ago and had to wait 10-15 days for delivery. The day before delivery I was notified that the supplier was out of stock and order would be cancelled. I then informed them that the supplier was in stock when payment was made. Adele resolved the matter quickly and satisfactorily, I received delivery today. Great customer service!
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takealot.com's replyOfficial
29 Jan 2015, 14:44Hello kumeshnim,
Thanks for the lovely compliment after the initial hiccup. We'd like to apologise for the out of stock situation & know we could've and should've handled it better in the first place.
Hope to make it up to you with an even greater experience soon!
takealot.com
Thanks for the lovely compliment after the initial hiccup. We'd like to apologise for the out of stock situation & know we could've and should've handled it better in the first place.
Hope to make it up to you with an even greater experience soon!
takealot.com
takealot.com's reply29 Jan 2015, 14:44
Official
Hello kumeshnim,
Thanks for the lovely compliment after the initial hiccup. We'd like to apologise for the out of stock situation & know we could've and should've handled it better in the first place.
Hope to make it up to you with an even greater experience soon!
takealot.com
Thanks for the lovely compliment after the initial hiccup. We'd like to apologise for the out of stock situation & know we could've and should've handled it better in the first place.
Hope to make it up to you with an even greater experience soon!
takealot.com