Cancelled order after 5 days because no stock.

<p>I have spoken to your office and been in correspondance through email regarding this issue and yet I do not feel it is resolved or properly sorted. </p> <p> </p> <p>I hate complaining, but with this I am really really upset about. I ordered three afrikaanse book bundles(of which two were activity books and the last was a story book bundle) for my nephew and a marvel coloring book. He's three years old and at the stage where he loves to learn, be read to and color. </p> <p> </p> <p>I got an sms this morning informing me my order would be delivered today, so I decided to to go on the webpage and track delivery to see if it was at the courier yet since I live close to them and might be able to pick it up and take it to him tonight. </p> <p> </p> <p>Instead I saw all but the coloring book was cancelled. I phoned and was informed that I was sent a email yesterday saying it is out of stock and thus couldn't be delivered. </p> <p> </p> <p>Now, see, if this was meant to be a Christman gift or something I'd be fine with it, but I TOLD my nephew what he's getting, showed him the photos of it, showed him the one comes with a new teddy for him and everything. </p> <p> </p> <p>The last week when I saw him he kept asking where it is, and I said by Friday. Now what do I tell him? Sorry? I ****? He's not going to understand it was there and then it wasn't. </p> <p> </p> <p>Then I was told it was because I am a COD client and Credit Card clients get preference regarding stock. Firstly, that's bull****, secondly, if I was informed that I wouldn't be getting my stuff because I pay by cash I would've paid by EFT or Credit Card. </p> <p> </p> <p>I was offered to purchase other books, but they're all English. I cannot give that to him as he speaks and reads afrikaans and his English knowledge is not great beyond a word or two,</p> <p> </p> <p>I am livid to say the least. I do not want to tell my nephew that he's not getting it anymore, I've never **** to him before about anything I said I'm getting him. </p> <p> </p> <p>I've been using you guys 03 Novemeber 2014 and have purchased a lot from you. I've never really had any hitches, but this is the absolute worst thing I could imagine as it doesn't even effect me directly. </p> <p> </p> <p>When I asked whether I'd be able to get it at the price I was going to pay now when it's in stock again I was told no by the phone operator and ignored by the email responder. </p> <p> </p> <p>Help me get this sorted, please. </p> <p> </p> <p>Regards, <br />J<br /><br />Order# ********** </p>