CD
Corne D

1 reviews | Active since Oct 2014

16 Feb 2016, 17:14

Cancelled order

SO I Purchased a bill-tong dryer from takealot<br> <br> IT WAS ADVERTISED for R399 <br> <br> I placed the order <br> made the payment <br> <br> just to find out 5 days later that it was cancelled <br> <br> BECAUSE - The price was advertised wrong and thus <br> i now have a gift voucher to that value which I have no interest in having as I still have to use it on take alot<br> <br> I was firstly never notified that my order was cancelled <br> <br> secondly <br> <br> Wrongfully indicated price<br> AFTER accepting payment thereof <br> <br> I am highly disgusted and disappointed that there was no communication and that It was cancelled because of a mistake ON YOUR PART <br>

0
Replies (1)
takealot.com
takealot.com's reply17 Feb 2016, 17:01
Official
Hello MR DREYER89,

We are terribly sorry that your order was cancelled due to a stock insufficiency by our supplier and that you did receive the communication regarding this that we sent to you via email yesterday 15 February 2016.

We are investigating the matter regarding the pricing error you have mentioned and we have sent you a mail in the meantime requesting your contact detail. We will be in touch with you to clarify all details and to conclude this matter accordingly.

Regards
Takealot.com

Best regards,