1 reviews | Active since Feb 2016
cancel order without notify
I placed an order last week Tuesday for a new phone. At the time the promotion running was \while stocks last\" 3 days later, I was emailed to say that my order had been cancelled due to NO STOCK but reading the TERMS AND CONDITIONS, it states the following: \"If you have pre-ordered the item, or ordered as part of a \"while stocks last\" special offer, we'll let you know. You then have the option to be refunded, or credited or wait until it comes into stock again\" I was given the option of refund/credit but had order cancelled so I did not have the option to WAIT.<br> <br> I've emailed them numerous times and got the roundabout giving me info about suppliers which I as a customer am not interested in as that is not my department to deal with but Takealot's. <br> <br> I then requested cancellation of my account, which I received a response as and I quote: \"Hi Gadija. Your request has been actioned\"<br> <br> By far the worst online shopping EVER."
We are truly sorry that you have not experienced the excellent service delivery we pride ourselves on.
As arranged with Maxine earlier, we will give you a call a bit later on and are confidant we will come to an amicable resolution.
Regards
Takealot.com
Best regards,
We are truly sorry that you have not experienced the excellent service delivery we pride ourselves on.
As arranged with Maxine earlier, we will give you a call a bit later on and are confidant we will come to an amicable resolution.
Regards
Takealot.com
Best regards,
