bB
barry B

1 reviews | Active since Feb 2016

03 Feb 2016, 09:27

Cancel Order

Takealot just cancel order with out informing me after waiting a week. I had to phone them and been pushed from pillar to post to find out order is cancel. Then Customer care ask me if I want a refund ??? Of course I want my money back, Do they think I will donate it to them.<br> <br> Wont use takealot again !! Better to go to the Shop Pay for item and take home there and then.<br> <br> Just a another fail south African company who you cant relay on.

0
Replies (2)
takealot.com
takealot.com's reply03 Feb 2016, 20:27
Official
Hello Barrybez,

We are terribly sorry for the miscommunication regarding the cancellation of your order. We have tried to contact you, but we were unable to reach you.

We are looking into the matter and will reach out to you again with feedback and reasons as to why your order was cancelled.


Regards
Takealot.com
takealot.com
takealot.com's reply03 Feb 2016, 20:27
Official
Hello Barrybez,

We are terribly sorry for the miscommunication regarding the cancellation of your order. We have tried to contact you, but we were unable to reach you.

We are looking into the matter and will reach out to you again with feedback and reasons as to why your order was cancelled.


Regards
Takealot.com