mS
michael S

1 reviews | Active since Jan 2013

03 Dec 2015, 10:11

Can't pay

I am not sure who else cannot pay with eBucks on this site. Request an OTP via the site and nothing happens. <br> Request 20 OTP numbers and nothing happens.<br> <br> Try the call centre. waste of time. <br> Told their new site does not support internet explorer. What, an online store that can't use internet explorer.<br> <br> Please come back Kalahari.

0
Replies (1)
takealot.com
takealot.com's reply03 Dec 2015, 12:49
Official
Hello bushmike,

We're sorry to hear of the troubles you've experienced when trying to purchase an item using your eBucks. We have escalated this matter to our tech department to investigate. They've confirmed that we are not experiencing any issues with eBucks payments at this time. They advised that OTPs are issued by eBucks and not us. They have recommended that you reach out to eBucks to further assist with this matter as it is not something we are able to assist with.

Sincerely,
takealot.com