Buyer beware techy or electronic stuff

Things are all good until you have to return something. Takealot sent me the wrong thing (not what I ordered) OK mistakes happen. This was on the 19th, delivered on the 21st they where notified within 15 min that it was wrong. today is the 28th and I still don't have the correct product or any indication of when or if I will get it. So think twice before you buy something that is not strait forward or techy/electronic stuff