Buyer Beware - Takealot *****s money.

I don't know how many people have already been through this but hopefully this helps someone else not get ****** by Takealot. I ordered a cable in December 2019 from Takealot but they delivered the wrong item. Finding their returns contact details on the website is a mission and this should have already been a red flag! Once I managed to return the item, Takealot told me that the item I ordered was not available. I asked for a refund but instead was given a voucher. As it was December holidays and I had family and visitors over and went away for most of January, I did not notice that the voucher was set to expire In January 2020. So I was basically given only 1.5 months to use the voucher before it expired instead of the card or cash refund I was entitled to. I complained to Takealot to renew or reissue the voucher but they have flately refused. So in a nutshell - they have ****** me. It is the equivalent of returning something at a shop and NOT getting your money back. I am not sure how many other customers have faced such brazen ******* but I hope this serves to warn you. I have the last laugh though - I was an early adopter of online shopping and there were 3 people in my household that used to order from Takealot. They have lost that business for life as well and will never see one red cent from us again. Also - I have found other sites and stores to shop at and I am able to find the same items for the same price or cheaper so transitioning has been easy. A very ********* company. Be warned fellow South Africans.