Buy An Empty Box from Takealot "Cheatalot"

I received a box with only the backing card of the product I ordered. With the limited options on the Takealot website, I selected " The product is not what I ordered or not as described" and returned the product immediately. The package was collected, and I was informed that I can not get a refund, because the product was not returned, only the backing card. So my refund was rejected. WARNING: Do not accept your parcel without checking, before the courier leaves. This is very clever way of cheating customers. "Cheat a Lot"