BULL**** SERVICE

<p>So the Samsung Monitor i bought started acting up, i decided okay its time to send this back to takealot as i was in my 2 year warranty, so i logged a return on your website, firstly your useless website would not allow me to create a new address as i moved jobs so my previous one was not in the question, i then procedeed to choose my old work address and called up takealot the next day (Monday) to recitify what happened, after calling them they said its fine we will change the address and pick up is scheduled for that Tuesday, Tuesday passed and no one came to my address, i called up again and guess what, they went to MY OLD ADDRESS, so told them to please come to my new address and gave it to them again, Wednesday came and it was 16:30 and no one had arrived yet, i called again and was told that i need to wait after 5 for the courier, so i waited at work till 18:00, no body pitched up, Thursday i called again and asked whats up and they said they went to my old address, are you people ****ing stupid or something? so anyway eventually these couriers came on that Thursday, i procceeded to wait for the reply from takealot on whether i will get my Monitor fixed. After 3 weeks i get an email back saying that its on its way back to me and its been repaired, a week pasted and nothing yet, the week after that i called in to make sure they are sending it to the correct address and believe it or not you ****ing *****s had the wrong address again, I GAVE YOU THE CORRECT ADDRESS AGAIN AND GUESS WHAT YOU ****ING SENT IT TO MY OLD WORK AND I HAD TO DRIVE THERE TO PICK IT UP CAUSE YOU ARE ****ING USELESS. So i got home and opened up my monitor, firstly why the **** do you send my product back with scratch marks all over it? I sent this thing to you in extremely good condition and you ****ed it up, thanks a lot, im beyond ****ed off with your **** ass service and pathetic response on Twitter. **** you this is the 21st Century get your management up to standard and **** you for scratching up my monitor</p>