Broken Samsung Screen !!

Bought a Samsung S5 From Takealot. Had an Accident with it and Craked the Screen. So I needed to take it in and Samsung requested Proof of Purchase for this device. <br> <br> Monday 6 July Requested Proof of Purchase from Takealot Via calling the Call centre. <br> <br> *** - 6 July<br> *** - 6 July<br> *** - 6 July <br> <br> Each Call centre Agent Promised me to get the info.<br> <br> Tuesday 7 July<br> <br> *** - 7 July <br> *** - 7 July <br> <br> The struggle Continued and No proof of Purchase could be send to me.<br> <br> Wednesday 8 July<br> <br> *** - 8 July<br> <br> Again Called Them !! By this time I Was so Fed up by having to Lick Their asses for a Piece of Paper to show Samsung I bought this unit. 1pm that day I received a Proof of purchase from Takealot. Left work to hand in my Phone at Samsung Repair centre. When i handed the proof of Purchase and my phone in they Denied the screen repair as the Proof of Purchase Does not show my IMEI And S/N on there.<br> <br> Mailed a Manager at Takealot (Rafiek Robertson) and he asked Me for the IMEI And S/N So he could send it to 3rd party seller to fix Proof of Purchase ?<br> <br> Its been 7 Days WITHOUT a Phone to Date and Takealot rejected my Return logged for the Phone