1 reviews | Active since May 2019
Broken Promises and Zero Support
I placed order ****** on 9 December, specifically because the system confirmed all items were in stock for Next Day Delivery. Since then, the service has been a timeline of failures: 10 Dec: The delivery date was arbitrarily changed to the 15th. 14 Dec: The date was pushed out again to the 22nd. Because of this, I can no longer complete my project by the 19th as planned. To make matters worse, Takealot is completely unreachable. You cannot contact them telephonically, and they ignore requests logged via the Help Center. I went so far as to contact the supplier directly; they confirmed the items are "Fulfilled by Takealot." The stock is sitting with you, so the incompetence is entirely on Takealot’s side. It is frustrating that Takealot has become the "Jabba the Hutt" of online retail—bloated, slow, and completely indifferent to the customers that built them. Lesson learned: next time I will buy directly from the supplier and cut Takealot out entirely.
