Broken promises

I placed an order for an OBD scanner for my car which is standing at a repair shop. I paid R75 extra for urgent delivery. I expected the unit yesterday. Today I get a message the unit will be delivered next Monday. I'm very upset. Not only will I certainly nOT have a car for the next couple of days, Takealot is also wastign my time writing a complaint. They also hide their contact details on the website and on FB to try and talk to someone. By the time I've written this complaint, I will have wasted a full hour.