MP
Marelda P

1 reviews | Active since Sept 2013

13 Dec 2025, 10:40

Broken and incorrect

I'm very disappointed with Takealot. I placed 2 orders just to receive a broken pool table. I had to contact to find out what's happening before Takealot actually assisted me. I'm still waiting for my refund. Now the 2nd delivery comes this morning and it is a completely different item from what I ordered. Your delivery team refused to take it back because I did not want to accept the incorrect parcel. This is horrible service. I want the incorrect item collected today and I want the correct item delivered today. I don't care how it gets done.

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Replies (1)
MP
Marelda P's update15 Dec 2025, 09:21
Reviewer Update
Still no response from Takealot. Very oblivious to what is happening and not interested in customer service. I still haven't received my refund and I still havent received the correct parcel which you at Takealot have stuffed up.