kM
khanyisile M
1 reviews | Active since Oct 2010
03 Aug 2015, 13:28
#BringBack Kalahari
I purchased aprons on line a week later I am told the supplier does not have stock when I went to check on the site for a product that I can purchase only to find the same product at a higher price now I wonder if they refusing to sell me what I order so I can buy the same products at a higher price. this happened last week already but they havent even returned my money instead i am told my money will stay on they site so i cant shop anywhere else
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takealot.com's replyOfficial
03 Aug 2015, 14:37Hello kmakhubo,
We're sorry for the disappointing experience you've had with this order and apologise if there was any misunderstanding. As per our buyer's email communication, our supplier unfortunately doesn't have stock of the Dark - Stone colour apron and we are therefore not able to fulfil this order anymore. It seems that there are other similar aprons available on our site at a slightly higher price, and not in the colour you originally ordered. As per their e-mail, our buyer confirmed that your account was credited and enquired whether you'd prefer a refund, which we'll gladly process to your bank account.
Our complaints team will be in touch with you to confirm these details as well and will assist in getting your refund processed asap.
Sincerely,
takealot.com
We're sorry for the disappointing experience you've had with this order and apologise if there was any misunderstanding. As per our buyer's email communication, our supplier unfortunately doesn't have stock of the Dark - Stone colour apron and we are therefore not able to fulfil this order anymore. It seems that there are other similar aprons available on our site at a slightly higher price, and not in the colour you originally ordered. As per their e-mail, our buyer confirmed that your account was credited and enquired whether you'd prefer a refund, which we'll gladly process to your bank account.
Our complaints team will be in touch with you to confirm these details as well and will assist in getting your refund processed asap.
Sincerely,
takealot.com
takealot.com's reply03 Aug 2015, 14:37
Official
Hello kmakhubo,
We're sorry for the disappointing experience you've had with this order and apologise if there was any misunderstanding. As per our buyer's email communication, our supplier unfortunately doesn't have stock of the Dark - Stone colour apron and we are therefore not able to fulfil this order anymore. It seems that there are other similar aprons available on our site at a slightly higher price, and not in the colour you originally ordered. As per their e-mail, our buyer confirmed that your account was credited and enquired whether you'd prefer a refund, which we'll gladly process to your bank account.
Our complaints team will be in touch with you to confirm these details as well and will assist in getting your refund processed asap.
Sincerely,
takealot.com
We're sorry for the disappointing experience you've had with this order and apologise if there was any misunderstanding. As per our buyer's email communication, our supplier unfortunately doesn't have stock of the Dark - Stone colour apron and we are therefore not able to fulfil this order anymore. It seems that there are other similar aprons available on our site at a slightly higher price, and not in the colour you originally ordered. As per their e-mail, our buyer confirmed that your account was credited and enquired whether you'd prefer a refund, which we'll gladly process to your bank account.
Our complaints team will be in touch with you to confirm these details as well and will assist in getting your refund processed asap.
Sincerely,
takealot.com