1 reviews | Active since Aug 2012
Brilliant service!
Ordered two laptops on Thursday evening, the 10th of December and they were both delivered on Saturday, the 12th of December 2015. Unfortunately when I checked them just after delivery, one said it did not have an operating system on it. Called the call centre and the agent logged a return for me. Was contacted on Sunday to confirm that it would be collected and replaced. Monday the courier company wanted to collect and deliver but I was not home and needed to leave a copy of my ID with a letter stating that our security guard could sign for it, arranged for Tuesday. Collection and delivery done on same day and I was kept in the loop the whole time. WELL DONE [URL Removed] YOUR SERVICE WAS PHENOMENAL AND YOUR EMPLOYEES ALL HELPFUL, YOU DEFINITELY GOT IT RIGHT!!!
Thank you for the great feedback about your recent returns experience. Returning an item should be just as easy as purchasing it, so we're delighted to hear that this is exactly what you've experienced. We appreciate that you took the time to share this publicly as it helps us spread the word about the convenience of shopping with us.
We'll make sure to share your compliment with our hardworking returns team as well and we wish you a wonderful festive period!
Kind Regards,
takealot.com
Thank you for the great feedback about your recent returns experience. Returning an item should be just as easy as purchasing it, so we're delighted to hear that this is exactly what you've experienced. We appreciate that you took the time to share this publicly as it helps us spread the word about the convenience of shopping with us.
We'll make sure to share your compliment with our hardworking returns team as well and we wish you a wonderful festive period!
Kind Regards,
takealot.com