1 reviews | Active since Jan 2017
Breach of Warranty
My letter of frustration to Takealot.com after fighting continuously since December about a factory default Mobicell phone that was returned within the warranty period. This explains why you should not be buying from them.
I have now reached my limits with you guys and will be exposing you Nationally on every platform, including Hello Peter.
This is not fair, my return was logged within the warranty period. Takealot stalled this case deliberately until it is now outside of the warranty period. You have left me without a phone for more than 2 months. You then apologized about your bad service - explaining that my case fell through the cracks and promised that the money was already paid back into my account. I asked you to double check, again you came back and confirmed that the money was definitely already paid back into my account and that it will take 5 - 7 work days to reflect. I waited patiently for another 9 days to pass and again I had to email and ask what the hell is going on. Now after all this time of being fed lie after lie and empty promise after empty promise you have the audacity to tell me that it is out of warranty.
I'm sure that you can understand that at this stage I feel like blowing up the entire takealot.com.
I can not express my disappointment, frustration and anger enough at this point.
