Boxed Book Set False Advertising

Book Set item ISBN number *** Hardcover ordered was not supp****. Item ISBN number *** softcover not listed on the Takealot website was supp****. Takealot Ref ***4; ***7; MRRN-P7MQD-KZJA. All responses seek to excuse Takealot under the "Not Returnable" clause, even when Takealot are at fault. Takealot do not read the supporting information contained in the dispute correspondence.