eM
elizabeth M
1 reviews | Active since Aug 2015
31 Aug 2015, 21:32
bought tablet from kalahari i.e take a lot
Bought lenovo tablet from kalahari last year june 2014 by april 2015 had problems phoned kalahari was told they were taken over by take a lot. Kalahari had 12 month gaurentee and take a lot only six months so I was out of gaurentee take a lot not intetested in my problem to fix the tablet will cost 3x the amount I paid. They have no customer service at all. Kalahari customers just are'nt their problem.
Helpful (0)
Replies (1)0
Replies (1)
takealot.com's replyOfficial
01 Sept 2015, 14:25Hello lizzieliveful,
We're sorry to hear of the troubles with your tablet and that you feel this way. Takealot has a 6-month replacement warranty. If an item is returned outside of this period and has an additional supplier warranty the item will be sent to the supplier to assess and the outcome will be based on their evaluation.
We've instructed our complaints team to liaise with our returns department to get a bit more insight into this return. They'll be in touch with you as soon as they've received the necessary feedback to address this matter.
Kind Regards,
takealot.com
We're sorry to hear of the troubles with your tablet and that you feel this way. Takealot has a 6-month replacement warranty. If an item is returned outside of this period and has an additional supplier warranty the item will be sent to the supplier to assess and the outcome will be based on their evaluation.
We've instructed our complaints team to liaise with our returns department to get a bit more insight into this return. They'll be in touch with you as soon as they've received the necessary feedback to address this matter.
Kind Regards,
takealot.com
takealot.com's reply01 Sept 2015, 14:25
Official
Hello lizzieliveful,
We're sorry to hear of the troubles with your tablet and that you feel this way. Takealot has a 6-month replacement warranty. If an item is returned outside of this period and has an additional supplier warranty the item will be sent to the supplier to assess and the outcome will be based on their evaluation.
We've instructed our complaints team to liaise with our returns department to get a bit more insight into this return. They'll be in touch with you as soon as they've received the necessary feedback to address this matter.
Kind Regards,
takealot.com
We're sorry to hear of the troubles with your tablet and that you feel this way. Takealot has a 6-month replacement warranty. If an item is returned outside of this period and has an additional supplier warranty the item will be sent to the supplier to assess and the outcome will be based on their evaluation.
We've instructed our complaints team to liaise with our returns department to get a bit more insight into this return. They'll be in touch with you as soon as they've received the necessary feedback to address this matter.
Kind Regards,
takealot.com