AP
Adriaan P
1 reviews | Active since Oct 2010
23 Sept 2015, 14:45
Botched up return order
Two items were returned and I was only refunded for one. [URL Removed] simply states that they only received one so its my problem. If they look at the paperwork they will see that hat two items were returned, but instead they just brush the query off. Really poor service.
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takealot.com's replyOfficial
23 Sept 2015, 15:45Hello AEP,
We're sorry to hear about your disappointing experience. We've instructed our complaints team to look into this with our returns department. They'll be in touch with you to address this situation as soon as they've gathered more insight into the matter.
Sincerely,
takealot.com
We're sorry to hear about your disappointing experience. We've instructed our complaints team to look into this with our returns department. They'll be in touch with you to address this situation as soon as they've gathered more insight into the matter.
Sincerely,
takealot.com
Best regards,
takealot.com's reply23 Sept 2015, 15:45
Official
Hello AEP,
We're sorry to hear about your disappointing experience. We've instructed our complaints team to look into this with our returns department. They'll be in touch with you to address this situation as soon as they've gathered more insight into the matter.
Sincerely,
takealot.com
We're sorry to hear about your disappointing experience. We've instructed our complaints team to look into this with our returns department. They'll be in touch with you to address this situation as soon as they've gathered more insight into the matter.
Sincerely,
takealot.com
Best regards,