Bordering **** status.

Ordered a TV on Monday ( Big box - keep this in mind) Delivery Scheduled for Wednesday,between 8-5, kept checking the app - no updates, when it hit 5pm , a notification timed 15h35 popped up ( mind you, not there at 15h35 - on either pc/app) saying Incorrect scheduling. Parcel not yet received. Delivery will be rescheduled. Seriously? cool. wait till Thursday - same story, time stamp changes to 15h28 Incorrect scheduling. Parcel not yet received. Delivery will be rescheduled. I drive to the pickup point where it was shipped to , to go out on delivery. They cant help since they cant look in the delivery bay, too many parcels. - its a big box, how many big boxes can there be? okay cool. don't be a Karen. ask how can I cancel this order as I Need it on Friday 7am. They'll check something - 10 seconds later ( super quick right?) No its ******, they will send a replacement here. I ask to help me cancel, no they cant I have to call a number ( which doesn't work at all ) and eventually get told to do it via the help section . Help section states I have to return the item for a refund. HELLO I DIDNT GET IT!!! Im super close to the pickup point - only chose delivery as I didn't know its open till 7pm else I would have picked it up - I don't buy that it was ******, its pure incompetency. I should never have bought through takealot. should've gone through makro instead. would give 0 stars if I could. I am 100% sure ill see a notification pop up at 5 today, saying at 3 ( again *** is this ??) its not there or wait, "******" ok cool. this is **** status. Pathetic.