Bogus Warranty

I bought a spray mop with brush cleaner in January on-line. It had a limited 6 month warranty. THE HANDLE BROKE the fourth time I used it, and I returned it for a refund. The request was declined because and I quote:" It must be undamaged and unused, and all original labels still intact" I Reminded them by e-mail that the product had a 6 month warranty and they requested photos which I provided. The answer came back:" There is visible user damage to your item which voids the warranty". I asked them to explain "User Damage" THIS WAS THE ANSWER: " THE HANDLE IS BROKEN". This 6 month limited warranty is useless as well as misleading. I thought I was getting a bargain. I have also noticed that a lot of items on the Takealot website have this bogus? 6 month warranty.