Blind service delivery

<p>So i ordered a air matress and electric pump .1. TAL have the matress in stock but not the pump, my question being, how can you have the one but not the other. So i deal with the poor stock keeping of TAL. .2. I pay for both, and get told the whole order is now being delayed due to them having to source a pump. After a couple of emails flying all over they decide to split the order in 2. The matress leaves the warehouse and i hve received it, the pump is on back order. .3. Today I get a mail stating that the pump part of the order is now cancelled due to me not paying. This after i have proof of purchase that i have paid and endured their incompetence in suppling what is on their web site.</p> <p>After sending this mail I hope to get a response of TAL. I do not care for excuses or aplogies as i am post it. I care for getting what i paid for.</p> <p>I am not cold hearted, i just see that TAL is not about quality serivce and supplying what has been paid for.</p>