Blatant lies and unprofesional service.

I ordered an item from takealot on 15/06/2023 with same day delivery the item was guaranteed delivery before 5pm that day, I was standing at the front desk since 4pm watching the cameras and awaiting the delivery driver, who never appeared at the gate, 5 min to 5 I get an sms stating we tried to deliver but you were unavailable, this was a blatant lie as the driver was not near the building or gate, nor did he try to contact me or anything in that line of effort.

I had to reschedule delivery to 19/06/2023 which is a massive inconvenience for me as I needed that item that specific day, I really detest lying people and companies, don't promise things you can't do as this seems to be a driver who just wanted to knock off early for the long weekend, this makes me think thrice before using this ordering company again for anything.

I also tried to call them you get a answering service stating the phones are disabled due to working from home due to covid, which is no longer a valid excuse by the way, nowhere can I even find an email or number to contact them and complain, so they don't care about the customer nor do they wish to listen to us.

Very poor and very disrespectful to all of us who have purchased from you on a regular basis.

Seriously disappointing service from a supposed reputable company.