Black friday woes

<p>Decided to make use of the fabulous specials at take a lot on Black friday. Ordered a ton of christmas gifts and home baragains. Had to re-do order 3 times as site kept crashing.</p> <p>Submitted payment twice via my credit card via OTP, payment was authencticated and posted by Discovery on 28th November. Thankfully they only posted one payment.</p> <p>On evening of 29th November received an e-mail advising that order cancelled due to non-payment despite payment have been made already.</p> <p>Called in and sent numerous e-mails to be told it is not their problem, they cannot help me, there is no proof of payment, cannot reinstate my order because I claim I have paid and I need to provide proof of the account number payment made to. Sent credit card statement twice but that was not acceptable.</p> <p>Thank goodness for Discovery card division, they kindly supp**** a letter confirming that the payment to take a lot.com was made from their side.</p> <p>Now we wait for refund and no gifts too boot.......so disappointed.</p>