Birthday spoilt

I would give this a zero star if I could . I ordered things for my husband's birthday and for his party. The order was meant to be delivered a day before my husband's birthday . On the day the get a message to say the order has been rerouted to the wrong depot and my order will be 2-3 days delay. I called over 5 times, spoke to various different people. Offered to send a uber to collect it from the depot and take alot compensate me , this was going to cost me R300 , not to mention the frustration and inconvenience :( plus the R100 phone calls holding on for someone to answer ! I spoke to the fulfilment manager who promised her manager would call me back and I'm still waiting that's since yesterday at 5pm. Called again today and put on hold and eventually the called cut. I've been crying all day because I don't have a gift for my husband for his birthday. Thanks Takealot. Good job. Communication is absolutely terrible !!!