KK
KABELO K
1 reviews | Active since Sept 2015
09 Sept 2015, 09:23
BIRTHDAY PRESENT NIGHTMARE
<br> This is by far the worst birthday ever for me...Thanks to THE POOR SERVICE DELIVERY FROM TAKEALOT Yesterday someone gave me a call and pretended as if she is taking my case as a matter of urgency, however until now I'm waiting for my drop and collect. REALLY UNSATISFIED WITH THIS SERVICE, I WILL NEVER FORGET THIS BIRTHDAY PRESENT NIGHTMARE..
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takealot.com's replyOfficial
09 Sept 2015, 11:10Hello kaybee41063,
We understand your disappointment by receiving your Samsung tablet without a pair of earphones and apologise for the inconvenience this has caused. As explained by our Social Media and complaints team we can either refund you for the purchase or deliver a replacement to you. As per your request a return was processed and your replacement tablet will be delivered today before 3pm.
Sincerely,
takealot.com
We understand your disappointment by receiving your Samsung tablet without a pair of earphones and apologise for the inconvenience this has caused. As explained by our Social Media and complaints team we can either refund you for the purchase or deliver a replacement to you. As per your request a return was processed and your replacement tablet will be delivered today before 3pm.
Sincerely,
takealot.com
takealot.com's reply09 Sept 2015, 11:10
Official
Hello kaybee41063,
We understand your disappointment by receiving your Samsung tablet without a pair of earphones and apologise for the inconvenience this has caused. As explained by our Social Media and complaints team we can either refund you for the purchase or deliver a replacement to you. As per your request a return was processed and your replacement tablet will be delivered today before 3pm.
Sincerely,
takealot.com
We understand your disappointment by receiving your Samsung tablet without a pair of earphones and apologise for the inconvenience this has caused. As explained by our Social Media and complaints team we can either refund you for the purchase or deliver a replacement to you. As per your request a return was processed and your replacement tablet will be delivered today before 3pm.
Sincerely,
takealot.com