Billed for an order that was never delivered

Even after my complaint to takealot for non-delivery of my order courier charges were still billed to me while my parcel was never delivered to me. Here's my complaint from 15 Jan(hellopeterdotcom/take2takealot/complaints/first-last-purchase-terrible-service-***)<br> About a week after placing an order with takealot my parcel never arrived even though it was scheduled to arrive in less than that amount of time. After becoming frustrated with the wait, and with takealot insisting that my order was delivered to me while it actually was not (discovered later that my parcel was delivered to someone else at some other location with someone else's acceptance signature) I proceeded to use the return function on takealot's website as at that point it was easier driving to a retailer down the road to purchase the item. Takealot refunded the cost of the items ordered but continued to charge me for courier costs yet the order had never been delivered to me.How about that? Shocking to learn about the type of operation takealot runs.Anyway, Takealot, keep my money as it will be the only bit you will extract from me in my lifetime.Your trading name is appropriate for the way in which you operate