BEYOND PATHETIC IS AN UNDERSTATEMENT

If there was an option to give a less than zero rating i would give it. Words cannot describe the utter frustration and disappointment i have with Takealot. Time after time i have purchased cosmetics from Takealot and every single time i purchase any cosmetics, eyeshadow in particular, the goods are damaged and broken. I have said this multiple times before but i am seriously done with Takealot. Another order was placed (Order #***) and as could be expected the cosmetics were yet again broken. Its not even worth sending it back because the chances that the new product will be broken as well is 99.9%. I have thrown away so many orders where things were broken. They have no respect for anyone's orders. How *********** are the people who pack customers orders? Can they not use their brain to think that some things have to be bubble wrapped or even wrapped in paper? They just throw your orders in an oversized box with nothing to protect it from being damaged. Not to mention the way the delivery guys handle the packages. Your packaging department should really go and get some lessons from Sheglam Cosmetics on how cosmetics should be packed or even Shein. Going forward i will warn everyone i can that they should never buy any cosmetics from Takealot. Rather buy it from the distributors yourself. Not only will your order be packaged properly but you will pay a quarter of the price as Takealot adds a massive markup on the exact same products and deliver them to you damaged and broken. Does no one take pride in their jobs anymore? How pathetic can one company be that they don't even have quality checks in place? We as customers don't get our orders for free...we pay for it. FINISHED WITH TAKEALOT!!