Beware: Takealot undermines supplier warranties

I purchased an AEG kettle with variable temperature settings, which malfunctioned during the warranty period. I logged a return and requested a replacement and was given a store credit with no further information. On enquiring, I was told that there was no stock and that I should use the credit to buy a different kettle. There being none suitably similar, I asked for a replacement when new stock of the (widely available) product arrived, only to be told (message conveyed from the buyer): \We are not able to determine if/when stock will become available of this item. The customer can keep an eye on the website for new ranges, deals and promotions\"... I would have thought that it was the buyer's job to know exactly this, and it seems completely reasonable to this person for me to wait for an indefinite period to find a replacement kettle.<br> <br> Moral of the story: even with reputable brands, Takealot appears to make a complete mockery of any after sales service and product warranties that may have been forthcoming from the supplier. Don't by kitchenware from Takealot if you would like after sales service."