BEWARE OF TAKEALOT'S "SYSTEM" IF YOU MAKE AN ERROR

I ordered a box of folded paper towels. On my profile I have more than one delivery address and as I completed my order and pressed the last button, I realised that the incorrect address was the delivery address (Cape Town instead of Johannesburg). This was at 09:18. Within literally a couple of minutes, I went to the "Contact Us" section and sent a message advising of the incorrect address and requesting that the item not be sent to Cape Town, but to the Johannesburg address. At 14:25 I received a response to my message stating that as the item had already been picked and is in the delivery process. Is that even possible within 2 minutes?? Since then I have been getting the "run around" and all kinds of excuses that "the system" does not allow the item to be collected and redirected. The order must be cancelled and then the package collected, my account credited and then the order placed again. All this for a saving of a few rands. Just not worth the hassle.