Better service..

The person who was responsible for delivering my order was rude over the phone after he couldn't find me... Totally dismissive... Can driver double check if the person who will receive the parcel is available should they deliver the parcel early so that we make arrangements to someone receive it... Now I made out like I'm wasting someone's time where else the tracker says the parcel will arrive at 5pm...for that time I made means to have someone in the house...