1 reviews | Active since Jan 2016
Bargain online delayed and now excuse of no stock
Hi there<br> <br> RE: Order number ***<br> <br> I found two Stoneline pans at a very good price in your store mid Ferbuary 2016.<br> <br> However, it seems the price is too good and the supplier has frustrated the process to a point that we were offered alternative options recently. However the alternatives are not what we expected and we requested a return.<br> <br> I need to know why they have a right to \cancel the order\" surely your reputation should ensure that we are able to obtain the items without any delay. I personally think the price was loaded incorrectly and now they are unable or unwilling to supply the items we ordered. I must add that your most recent customer service person was helpful within what was possible. Unfortunately she was unable to put a smile on our faces.<br> <br> Doubtful that I will ever use your service again and I am a very long stand customer. <br> <br> "
We are truly sorry that your previous order was cancelled due to the Supplier not being able to provide us with stock required to fulfil.
It is doubly unfortunate that the alternative item made available to you at the same price was not deemed suitable and we apologise for any further inconvenience as result.
Thank you for taking Sheena's call earlier and giving us the opportunity to check again with our Buyers in the hope that we can bring this matter to an amicable close.
Regards
Takealot.com
We are truly sorry that your previous order was cancelled due to the Supplier not being able to provide us with stock required to fulfil.
It is doubly unfortunate that the alternative item made available to you at the same price was not deemed suitable and we apologise for any further inconvenience as result.
Thank you for taking Sheena's call earlier and giving us the opportunity to check again with our Buyers in the hope that we can bring this matter to an amicable close.
Regards
Takealot.com