WP
Walter P

1 reviews | Active since Dec 2015

02 Dec 2015, 17:30

#BADSERVICE

I've been a loyal customer of [URL Removed] for years some will remember [URL Removed] Lately I've received the worst service in all my life. Talking about beating the Q, I would have had my goods eqrlier if I bought my stuff at checkers on BLACK FRIDAY on lunch time. They keep on promising but like their customer service director don't deliver. The first time I waited almost 2 week for diapers(eventually it was quicker standing in a Q) when my wife placed and order after me she received it with in two days. I've reported this to their managers but no luck. Lastly when tracking my delivery it states \couldn't get hold of customer""; if any one would like to join; and running this on facebook;twitter and the paper. THE CUSTOMER IS ALWAYS RIGHT!!!"""

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Replies (1)
takealot.com
takealot.com's reply02 Dec 2015, 18:44
Official
Hello walterhallopeter,

Thank you for taking our complaints team manager's call earlier this evening. As discussed she'll make sure that your delivery is completed tomorrow. Once again we sincerely apologise for missing delivery today. The whole point of shopping with us is supposed to be convenience and we're sorry for dropping the ball this time around.

We'll monitor this order until its delivery has been completed to ensure that no further hiccups occur.

Sincerely,
takealot.com