Bad unacceptable service from Takealot.com

I ordered a television on the 23/04/24 which i entered all the credentials like they asked me to. Paid for the order and they said it would be delivered before the end of the day on the 26/04/24. This was last Friday. Friday came and Friday went without a delivery. I kept calm until the Monday the 29/04/24 and started the daunting process of making contact with Takealot, which is almost impossible. I got hold of an agent with the HELP department of Takealot that was unhelpful and unfazed about my problem. He gave me the answer of that i will just have to wait until parcel is delivered. By the end of that business day i contacted Takealot again, this time i got hold of a nice lady that immediately escalated my query. It was then discovered on Tuesday 30/04/24 that my parcel was lost by someone.......... They cancelled my order and placed a new order and cleared the payment immediately and i was informed that i will have to wait until Friday the 03/05/24 for my television to arrive. It is now Friday the 03/05/24, ten days later and by the looks of it my parcel will yet again not be delivered today...........

I wanted to cancel my order straight away but i was told that i can only cancel the order once i receive it. I find this disgusting and unprofessional. I want to warn other customers not to buy any electronics from Takealot.com. Rather pay R500 more and get it from another company that still honor good and reliable service. They have certainly lost me as a client...........