Bad Services

<p>I bought, rather tried to buy a printer on takealot. com. I had various options for payment, which I used. I had a credit from a previous sale, used my Discovery Miles and then paid the balance via PayPal, as directed by them.</p> <p>Firstly my order was cancelled as they said they had not received my payment. When I sent a note to enquire ( as there are no dialling details on the website), I was told to send through all sorts of proofs of payment. I did this and they found problems with them. I then went back to Discovery to request a different letter hightlighting the rand value because they could not work out what the rand value used from the miles provided!!! but I was gracious and got this letter too. I also submitted the proof of payment from the bank. They came back and told me they had picked up the bank deposit., after asking me of their banking details.</p> <p>The response I received wrt my Discovery Miles is that :Please request the customer to contact discover as the payment failed.' This is after 6 weeks of me chasing after them. I have not been refunded my Discovery Miles worth R568, nor have I been refunded my cash amount paid. They've only refunded the credit I had with them anyway. Nxa. I am beyond frustrated. This should have been a very simple transaction. If they cannot make use of multiple ways of payment, why are they advertising them??</p>