Bad service, unhelpful attitude, dishonest

<p>I ordered a book online and was told the delivery would be 1 December. I entered an address where someone would be home to receive the parcel on that date. However once the transaction was concluded the delivery date had suddenly changed to 5 December - a date on which no one would be available to receive the parcel. I immediately contacted TAKEALOT.com to change the address and explain the problem but they said they could not change the address as the book had already left the warehouse - this happened in less than a minute after I confirmed the order!!! TAKEALOT.com has refused to change the address and now I have had to cancel my order leaving someone without a Christmas present! The book I ordered is not availabale in the city where I live and the price on the website has suddenly gone up so I will not be reordering, especially since they can't stick to their end of the deal. This is the last time I order anything from TAKEALOT.com!</p>