Bad Service, Short Delivery

<p>TakeAlot has really been dropping the ball and their service has only gotten worse and worse.</p> <p>Unfortunately my company rewards me with TakeAlot vouchers otherwise I would never use them again.</p> <p> </p> <p>They short delivered one of my orders yesterday. On their site the whole order shows as delivered…</p> <p> </p> <p>It is not possible to get a response from them on an email or to call them as they are "experiencing high call volumes”. How is that my problem?</p> <p>Why do they not make sure they can handle their call volumes? Poor business planning.</p> <p> </p> <p>My company spends thousands and thousands on vouchers from them. I have advised my management that this is not wise.</p> <p> </p> <p>I also paid double for one of the items I bought as there was an issue with PayPal, even though I send TakeAlot the proof – email from PayPal that the money was transferred to PayPal they did not help me so out of frustration I just paid again.</p> <p> </p> <p>I feel I need to warn all people buying from them; make sure you open every parcel you receive from them in front of the courier before you sign for it.</p> <p>This will delay their courier but it will protect you. They / their courier service are not trustworthy and you place yourself at risk giving them your money.</p> <p> </p> <p>Be careful with PayPal Instant EFT, if something goes wrong it’s your problem and you may have to pay double.</p>