Bad service / return declined for faulty goods

I ordered an office chair from takelot in May the box was full of tapes , due to some personal reasons I only got to open the package now in September with the hope that I will get everything in order and also because I trusted them I always buy different things from them and I would find whatever I purchase in order and also this was my 3rd chair I bought from takelot , just when I opened the package, the arm rest what damaged I worked around it and fix the damage, the chair was old there where lot of scratches I made peace with that, but when I was trying to assemble the chair the back rest was faulty only to find out it's an incorrect back rest, i returned the chair and they declined the return The warranty is still valid till November myb they could have atlst try a way to help me but no I tried to cry for help from rejection emails they never bothered to help me or even respond. What they did they returned the chair back to me I don't know what to do with the peace of chair that does not correspond. As a loyal Takelot cutsomer I am so disappointed i am so hurt having to loose to much money for nothing. I want my money back